Why Choose Robert Mark Safaris?
Professional Service & Experience that You Can Rely On
WHY CHOOSE ROBERT MARK SAFARIS OVER OTHER TRAVEL COMPANIES?
We know there are other African travel companies that you can look at, and we appreciate all of our guests that support us. Here are a 28 good reasons why you should use our first-class service:
1. PERSONAL SERVICE
We understand your holiday is entirely yours and strive to create the perfect trip that is just right for you, your ideas and your personal preferences.
2. CLIENT ENDORSEMENTS
We believe our finest acknowledgements come from you, our guests, and take pride in our consistent ability to inspire glowing referrals and personal recommendations.
3. GENUINE FIRST-HAND KNOWLEDGE
Founded by South Africans, we’re proud to say our entire team has lived in Africa. There’s simply no substitute for this kind of local knowledge.
4. WORK WITH A DEDICATED PERSONAL CONSULTANT
From the moment you get in touch with us, your dedicated personal consultant ensures your every wish and desire is taken care of.
5. ONGOING TRAINING & DEVELOPMENT
Our team has extensive experience in every aspect of the global travel industry. We continuously develop our shared knowledge through ongoing training & development.
6. EASIER THAN THE INTERNET
Using sophisticated systems exclusive to Robert Mark Safaris, we are able to refine the options to offer you the perfect itinerary with the best overall value.
7. DESTINATION SPECIALIST CONSULTANTS
To ensure we are leaders in our field, our consultants are hired based on their real understanding of Africa, and regularly visit our destinations to stay ahead and extend our first-hand experience of them to you for your trip.
8. CONVENIENCE
Simply tell us what you would like to experience and the kind of thing that suits you, and we will take care of your arrangements from start to finish.
9. FREQUENT FLYER & LOYALTY PROGRAMMES
If you collect air miles or hotel loyalty points, let us know and we will add your membership number to your booking for you.
10. SPECIAL TOUCHES & ADDED VALUE
Booking through us should be no more expensive than booking directly, and we are often able to add complementary special touches or activities to your itinerary to give it that little bit of extra sparkle.
11. IN-DEPTH FLIGHT KNOWLEDGE
Flying around Africa is often an experience in itself. Our consultants are trained to find the best routes and fares, with your safety always at the forefront. We work with scheduled international carriers as well as light aircraft, helicopter and private charter operators with simple, easy planning that can’t be replicated online.
12. GENUINE, TAILOR-MADE TRAVEL
Our website is filled with ideas and inspiration, yet start with a blank canvas for every itinerary that we create. This puts you, our valued guest, at the heart of everything we do and gives you complete control of your trip and freedom to travel the way you would like to.
13. SAFETY FIRST
Having lived in Africa we use our local knowledge to aid your safety at all times by only work with suppliers that we know and trust in destinations that we are comfortable with.
14. FINANCIAL PROTECTION
In South Africa, we are a full member of the South African Tourism Services Association (SATSA), which ensures our financial health and that we maintain high standards in travel service. In the UK and Europe, we are regulated by the UK Civil Aviation Authority and provide full ATOL protection.
15. TRUSTED PARTNERS ONLY
Experience complete peace of mind in knowing that we maintain a close working relationship with our trusted partners to ensure top quality and high value for each and every guest.
16. RECEIVE YOUR PERSONALIZED APP
Discover more about your destination with our exclusive app, Robert Mark. Find the best restaurants and local recommendations, access your travel plans on the go and get in touch anytime, anywhere.
17. GIVE THE PERFECT GIFT
Show your friends and family how much you care with a personalized gift card.
18. HONEST & IMPARTIAL ADVICE
As a privately-owned company we are not affiliated to any other organisations. This means we have complete flexibility to offer you independent advice that is honest and impartial with your best interests at heart.
19. NO PRESSURE
We understand you are busy and tailor our working style to suit you. We work by phone, chat, WhatsApp and email and are always at hand to keep things smooth and simple at your convenience.
20. CONTINUOUS SUPPORT
Our ground handling team and dedicated support specialists are at hand around the clock, offering you complete peace of mind and quick response should you experience the unforeseen abroad.
21. WE’RE VERY PICKY, AND THAT’S GOOD FOR YOU
Our product managers are hard to please. This means we have very high standards and are selective about which hotels, camps, lodges and services we allow into your itinerary. We are attentive to detail and appreciate the subtleties in both product and services, which leads to a more meaningful travel experience for you.
22. SUPPORT SUSTAINABLE TOURISM
Africa is our home, and we understand the best way to protect it is by fostering an ethos of sustainable tourism. We believe high focus on conservation and community upliftment leads to better overall wildlife experiences with passionate guides and the opportunity to truly make with a difference.
23. ATTENTION TO DETAIL
Travel planning is intricate and complex with plenty of opportunities for pitfalls. Each and every booking we make passes through a two-way checking system, ensuring no detail is missed and every element of your itinerary runs smoothly.
24. NO HIDDEN EXTRAS
We’re transparent in our inclusions and honest in our pricing, ensuring there are no surprises or unexpected expenses while you are away.
25. BESPOKE TECHNOLOGY
All of our reservations systems have been developed in-house using state of the art technology and bespoke functionality. This allows us to focus on the most important part of our travel planning - you, our guests.
26. FLEXIBLE WAYS TO PAY
We accept credit card, debit card, PayPal and direct bank transfer. Payment can be made in instalments at your convenience, with most bookings requiring just a deposit to confirm.
27. HEALTH & VISA ADVICE
We provide essential information relating to Yellow Fever, Malaria and other health concerns. We also provide visa information and advice on how best to apply for your visa should you require it.
28. USEFULL PRE-DEPARTURE INFORMATION
Our friendly pre-departure information includes useful tips for your holiday such as packing advice and other essential travel info to ensure no detail is missed and you are all set for your once-in-a-lifetime trip to Africa.
Whether you want to stay in luxurious safari lodges for your honeymoon, want to experience the wonders of Africa with your family, or are planning a solo trip that is packed with unforgettable wildlife experiences, Robert Mark Safaris can easily assist. Please do drop us a quick note should you have any queries, no matter how small they may be. We'll be happy to assist however we can.
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(646) 395 1760